c7c7 Terms and Conditions
This document sets out all the conditions for using the c7c7 platform. Please read it in full before using the service.
General Provisions and Introduction
These Terms and Conditions ("Terms") apply to the c7c7 platform and all its associated services. c7c7 operates as a safe and reliable online casino and cricket betting platform for players in Bangladesh.
These Terms form a legal agreement between c7c7 ("platform", "we", "us") and the registered user ("player", "you", "your"). The Terms take effect from the moment you access the platform or begin using the service.
c7c7 reserves the right to amend these Terms at any time. Changes take effect as soon as they are published, and continued use of the platform will be considered acceptance of the updated Terms. You are advised to check this page regularly.
Eligibility Requirements and Account Registration
2.1 Registration Eligibility
To open an account on c7c7, all of the following conditions must be met:
- You must be at least 21 years of age.
- Online gaming must be legal in the jurisdiction where you reside.
- You may hold only one account in your own name.
- You must not be subject to any active compulsory self-exclusion.
- All information provided during registration must be complete, truthful and accurate.
2.2 Account Verification
c7c7 may request identity verification documents at any time. These may include a national identity card, passport, birth certificate or other government-issued ID. Withdrawals may be held until verification is complete.
2.3 Account Security
You are solely responsible for keeping your account password and login details confidential. Sharing login details with any third party is strictly prohibited. If you suspect any unauthorized access to your account, notify our support team immediately.
Deposit and Withdrawal Policy
3.1 Deposits
The minimum deposit on c7c7 is ৳500 per transaction. Accepted deposit methods are bKash, Nagad and Rocket. Deposits are generally credited to your account instantly.
- Minimum deposit: ৳500 (per method).
- No additional fees apply to deposits.
- Large deposits may be restricted until your account is fully verified.
- Deposits from third-party bank accounts or mobile wallets are not permitted.
3.2 Withdrawals
The minimum withdrawal on c7c7 is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made via the same method used for the deposit.
- Minimum withdrawal: ৳800.
- Withdrawal time: generally within 1 hour.
- Any active bonus wagering requirements must be met before a withdrawal can be made.
- Unusual or suspicious transactions may be subject to review before withdrawal.
3.3 Transaction Cancellation
c7c7 reserves the right to decline or cancel any transaction for security reasons, on suspicion of fraud, or to meet regulatory requirements.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to qualify for this bonus.
4.2 General Bonus Terms
- Each player may claim each bonus offer only once.
- The validity period for using bonus funds is stated in the offer-specific terms.
- Bonus funds cannot be transferred directly to another account.
- If a bonus is claimed using multiple accounts, both accounts will be closed.
- c7c7 reserves the right to modify or withdraw any promotional offer at any time.
4.3 VIP Cashback Program
Regular players receive weekly cashback benefits through four VIP tiers:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
Players move up to higher tiers based on their consistency and activity. Cashback is paid on a set day each week.
Gaming Policy and Fair Play
5.1 Fair Play Policy
c7c7 ensures SSL encryption and fair play across all games. All games on our platform are powered by independently tested software, with outcomes determined by a fully random process.
5.2 Prohibited Conduct
The following conduct is strictly prohibited and may result in account closure:
- Abusing bonuses or applying fraudulent betting strategies.
- Deliberately exploiting software errors or faulty games.
- Using another person's funds in your account or money laundering.
- Using automated bots or software to influence the system.
- Abusive behavior toward other players or staff.
- Operating multiple accounts.
5.3 Technical Errors
If a round cannot be completed due to a technical error, c7c7 reserves the right to refund the bets placed in that round. Any winnings resulting from a technical error are not considered valid.
Privacy and Data Protection
c7c7 treats the privacy of players' personal data as its highest priority. For full details on how your data is collected, used and protected, please read our Privacy Policy page.
- Your personal data is protected by SSL encryption.
- Your data is never sold to third parties.
- Data is retained to meet legal requirements for identity verification.
- You have the right to opt out of marketing communications at any time.
Responsible Gaming
c7c7 considers responsible gaming a core part of its principles. Gambling is for entertainment — it is not a reliable source of income. If you feel your gaming habits are getting out of control, seek help immediately.
- You can set deposit limits on your account.
- If you request self-exclusion, your account will be suspended for the specified period.
- Our support team provides assistance in Bengali 24/7.
For detailed information and support on responsible gaming, visit our Responsible Gaming page.
Account Suspension and Closure
8.1 Closure by c7c7
c7c7 may suspend or permanently close an account without prior notice in the following circumstances:
- Any breach of these Terms.
- Evidence of fraudulent activity.
- Provision of false or misleading information.
- Evidence of account use by a minor.
- Direction from a regulatory authority.
Following account closure, c7c7 will decide at its own discretion whether to return any remaining funds. No funds will be returned in cases of fraud.
8.2 Closure by the Player
You may request to close your account at any time by contacting our support team. Any available funds verified prior to closure can be withdrawn.
Limitation of Liability
c7c7 accepts no liability for the following:
- Games lost due to internet disconnection or technical issues.
- Losses caused by third-party access or hacking — where this results from the player's own negligence.
- Indirect losses caused by delayed or cancelled transactions.
- Errors or inconsistencies on the part of third-party game providers.
In any circumstance, c7c7's total liability will not exceed your actual net deposits over the preceding three months.
Dispute Resolution
For any complaint or dispute, please contact our customer support team in the first instance. We take all complaints seriously and work toward a fair resolution.
- An initial response will be provided within 3 business days of a complaint being submitted.
- Complex disputes may take up to 14 business days to resolve.
- The final decision of c7c7 is binding.
To get in touch: [email protected] — our support team is available 24/7 to assist in Bengali.
Miscellaneous Provisions
11.1 Entire Agreement
These Terms, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between c7c7 and the user, and supersede all prior oral or written understandings.
11.2 Severability
If any provision of these Terms is found to be legally invalid or unenforceable, the remaining provisions will continue in full force and effect.
11.3 Changes to the Service
c7c7 reserves the right to change its services, game selection, bonus structure or platform features at any time. Notice of significant changes will be sent to the registered email address.
11.4 Language
These Terms have been prepared in Bengali. In the event of any conflict with a translation, the Bengali version will prevail.
Contact and Support
If you have any questions about these Terms or need assistance, please get in touch with us:
- 24/7 Live Chat — support available in Bengali
- [email protected]
For more information, visit our FAQ, Privacy Policy, and Responsible Gaming pages.